I recently contacted Wordfence to take advantage of their website ‘cleaning’ service after a really annoying hack.
Kathy at Wordfence was AMAZING! So patient and without going into details of what exactly she did a) – for security reasons and b) – because I didn’t understand it! I feel much happier with the way my sites have been cleaned. Hell they even load faster now too!
As part of the clean I received a full 4 page guide of what I would need to do after the hack to keep myself safe in future.
Kathy seriously went above and beyond what she needed to do and helped me out so much.
In the nicest possible way, I hope I don’t have to contact Wordfence again, but if you need to, I can totally recommend them.